Where is my order?
Items are dispatched the next working day after an order is placed. Working days are Monday-Friday. Delivery times exclude weekends and holidays.
Delivery is 1 working day from dispatch by Express 24.
Delivery is 2 working days from dispatch by Priority 48.
Delivery is 4-5 working days from dispatch by Standard Delivery.
Delivery is 3-4 working days from dispatch to Northern Ireland, Scottish Islands & Highlands, Isle Of Man & Isles Of Scilly.
To track your delivery go to:
There are then 2 ways to track your order:
1) Under the heading 'Domestic Express', click 'By Consignment' and enter your Cages Direct order reference (beginning RC*******)
Or
2) Under the heading 'Domestic Express', click 'By Ident Code' and enter the ident code emailed to you in the DHL dispatch confirmation email.
You can call DHL for further information on 0844 248 0555 quoting the same references.
